Policies

With one of our giant Zmaps on your wall, your imagination will flourish! Guests will be in awe of the stunning antiquity and how it has enhanced your homes unique interior design aesthetic.

 

Payment

Paypal - the best and safest way to buy online. PayPal accepts the following cards: Visa / Delta / Electron MasterCard / Eurocard Maestro American Express.
Bank transfer - direct checkout with your card.
Installment payments - we offer you this option for the LARGEST of our giant maps.
For the largest custom maps, we like to have 50% when we start a project and the remaining balance before we ship. We send you as many pictures as you wish to approve of the quality and design of the project before we even consider asking for the remaining balance. We want you to be 100% satisfied before we ship you the project.

 

Shipping

Because planet Earth is a small planet, we ship worldwide from Slovenia.
Shipping time:
★★★ US, Canada, South America, Australia, Asia, Africa // shipping time 2-4 working days 
★★★ Europe // shipping time 2-3 working days, as well possible personal pickup

We have experience with "over-sized" package (over 10 feet long) shipping overseas to US, Canada, Australia...

Shipping includes full insurance and you get a tracking number.

★★★For orders of our largest Zmaps with wooden frames (over 300 cm/ 118"), we have to discuss shipping costs before purchasing. From case to case we will work with you to find the lowest possible shipping rates to your destination. Usually clients will send us their postal code and we calculate the exact cost.★★★ 
Buyers are liable for all duties, taxes, levies or fees incurred at point of entry to the buyer's country.
Each of our Zmaps is carefully packed in a rigid tube, no matter the size; we care about your purchased Zmaps.

 

Refunds and Exchanges

We always create our unique products as perfect as possible, and we can't afford a disappointed client. Your beautiful purchased product Zmaps will last for many, many years!
Since 2011 we have sold more than 300 custom maps all over the world (Slovenia, Italy, Austria, Belgium, Australia, New Zealand, Japan, US, Canada...), and we haven’t received a single complaint! 
We want you to be happy with your purchase - upon really reasonable, serious or irresolvable quality issue we will exchange or refund up to 20 days after you have received your order, less the shipping costs. It is the buyer's responsibility for returning items in their original condition as well as return shipping costs. 

If you have any questions on this issue, feel free to ask us.

Contact us!